If the customer wishes to return our product, he/she can do so within 14 days of receiving delivery. We will ensure that the entire amount is refunded to the customer’s account within 10 working days after receiving the product back with us. Below mentioned conditions are applicable for refund.
If the customer wishes to exchange any jewellery that is purchased from www.thrissurgoldenjewellers.com they can do so, by returning the same to www.thrissurgoldenjewellers.com.
If exchanged within 14 days of purchase:
100% exchange of invoice value can be availed by the customer, if the product is exchanged within 14 days of purchase. Exchange of Smart Buy (Make to order) orders,
Gold Coins, Customised Jewellery orders and personalised jewellery orders are not allowed. For this exchange policy of after 14 days of purchase is applicable.
If exchanged after 14 days of purchase:
The platinum and gold rate of www.thrissurgoldenjewellers.com or of the Respective store is applicable at the time of exchange will be considered as the benchmark rate.
Shipping of the order from www.thrissurgoldenjewellers.com is very safe, secure and hassle free. All our products are insured during the in transit by insurance company
Every package of product (Jewellery / Gold Coin) purchased from www.thrissurgoldenjewellers.com will reach to your doorstep in a durable condition and in a tamper-proof packing.
We will dispatch through secure courier partners depending upon their serviceability in the shipping address.
Shipping is FREE OF COST across all over India.